What People Say

"I have worked on motor fleet risk management projects with James for the last few years. Through that time James has taken a professional approach to our work and been an invaluable support and sounding board on motor fleet risk management issues."
– Alan Gallagher
North East Ambulance Service NHS Foundation Trust
We have found the Resource box very useful, it is time saving and provides all the details we need. The accident templates were particularly helpful and easy to use.
– Martin Hall
Dent Logistics
"James Wooldridge has carried out risk management work for clients of mine in the past. This has involved in depth analysis of Health & Safety procedures and a significant improvement in clients’ risk management awareness and utilization. This in turn led to a surge in interest in underwriting their business and resulted in premium savings in the region of 30%. This percentage reduction in premium can be directly attributable to the enhancement in our clients’ risk management activities."
– Cristina Chandler
Account Executive, David Roberts & Partners Ltd
I think all the information in the risk control resource box is great. It’s relevant to my job role and relevant to the fleet industry. I’ve collated a lot of information from the resource box and used it to develop my own internal toolbox talks that I’ve delivered to drivers. It’s been fantastic, thank you!
– Jacob Telemacque
Fleet Manager, King Security Systems Ltd
"United Response provides support to people with learning disabilities and mental health needs in the community and in their own homes. James Wooldridge provided specialist advice and risk management guidance to the organisation; his expertise and guidance strengthened our identification and management of risk, both to staff and the people we support."
– Shonagh Methven
United Response
"James provides a range of risk management services that consistently deliver excellent results. James has a strong professional background in risk management and has both the understanding of the market and the personal qualities to foster productive relationships with clients and brokers. However what really distinguishes James from other risk management consultants is his creative approach to finding innovative solutions to real world problems."
– Jez Cole
Ace European Group
"James has provided advice and best practice guidance on a range of risk management topics appropriate to a complex business with sites located across the UK. We have built an excellent working relationship with James finding his expert knowledge, professionalism and enthusiasm to help us continually improve standards vital to the successful strategy of our Risk Management Department."
– Lynsey Jones
Group Risk Manager, Forest Garden Ltd
"I’ve known James for many years and worked on a project that involved James devising and delivering a suite of claims prevention services aimed at a range of UK business sectors. The proposition worked well and the businesses that used the services provided good feedback."
– Mark Stephenson
Liberty Mutual Insurance Europe Ltd
"Over a number of years James and I have worked with mutual clients. It has been clear that James has helped those clients to both prevent claims and be better placed to defend claims. James provides straightforward advice which is practical and aimed at reducing claims costs. Any business following advice from James should see a positive improvement in their ability to defend claims."
– Jennette Newman
Partner, BLM Law
Over the last few years James and I have held regular motor fleet risk management meetings and James has provided support to me in introducing a range of risk management initiatives into Yorkshire Ambulance. These initiatives have helped the service dramatically reduce the time taken to report incidents and this has resulted in our organisation saving a significant amount of money on our motor fleet insurance programme.
– Gary Walden - Accident Reduction Manager, Yorkshire Ambulance Service
"I've known and worked with James for 12 years, he is an excellent communicator, innovative and will challenge the status quo. I would not hesitate to recommend him to enhance any team looking to address risk issues and improve business performance."
– Richard Thomas
QBE European Operations
We met with James recently to identify any improvements to our motor fleet risk management initiative. We came away from the meeting with some good ideas and a clear action plan to get us further down the route of reducing motor fleet claim costs. I would recommend anyone wanting to reduce their motor fleet claims costs to speak to James.
– Roger Pearce
Risk Management Director, Synergy Health
We have used the readily available information in the Resource Box to provide refresher training and reminders that have benefitted our drivers. We have implemented a range of new procedures from the Resource Box including driver profiling, driver induction training and the drivers’ handbook. We have seen a positive reduction in claims and the Resource Box has definitely assisted in this achievement.
– Hayley Norman
Manager, RMS Goole Ltd
"Underneath James has all the technical knowledge and experience you'd expect from someone with a career built on years in insurance risk management and environmental health enforcement. However, what you really notice is his enthusiasm, his innovative approach, his can-do attitude and, above all, his friendly and professional manner. As much as anything else, working with James is great fun."
– Roger Bacon
Senior Risk Engineer, XL Insurance
The resource box has proved incredibly useful in helping many of our clients improve their fleet safety approach and reduce their collision costs. Our analysis indicates that 8 out of 10 businesses that have received the resource box go on to implement the easy to use templates and policies and see a reduction in their fleet claims costs.
– Doug Jenkins
Specialist Business Resilience Manager - Motor, AXA Insurance
"I can recommend James for his expert knowledge, attention to detail, output and exceptional drive to deliver service excellence."
– Keven Parker
Director, Jobson James Insurance Brokers
I was a colleague of James for a number of years and over that time James worked with a range of businesses in the Construction and Contracting Sector. With all the businesses James has worked with he has developed a sound relationship and helped introduce practical and innovative initiatives that aim to prevent and mitigate insurance claims.
– Andy Kane, Head of UK & International Programmes, Zurich Global Corporate
We have had two of our contract sites audited by James in the last couple of months. He took a detailed look at our health and safety management system and gave some really useful suggestions on how we could go further to preventing and defending liability claims. I’d recommend any contracting business to work with James to improve their approach to risk management.
– John Fawcett Senior H&S manager Structural Systems UK Ltd London
"I have known James in a professional capacity for several years, I have always found him a very competent person in his professional area of expertise, he is knowledgeable, informative, a communicator and extremely experienced in his field of risk management . 
It is with pleasure that I would highly recommend James and his company to anyone who may be considering looking for someone who is professional, has integrity, and above all else completely honest in his dealings."
– David Faulds
PC Harrington Group
As a new Fleet Manager in 2017 I received the AXA Fleet Risk Management box from our insurance brokers and have found it unbelievably useful. Although it was slightly overwhelming to realise all of the work I needed to put in to ensure our fleet was safe and compliant, the box covered every bit of information I needed to know.

Having it in both paper and Word doc format on a USB has also been fantastic, because when I'm learning I prefer to read from paper, not a screen. However with all the templates and toolbox talks etc. I can just edit them straight away and pop them on to our shared drive immediately for everyone to access. The box really does cover everything, in my view, that a fleet manager needs to consider, and although it will take me some time to work through it it's great to know I'm on the right path.
– Jessica Price
Fleet & Risk Coordinator, Bruntwood
"James Wooldridge has worked with Stobart Air through 2012 to develop risk assessments and liability claims defence procedures at London Southend Airport. James has produced detailed yet practical documentation that will prove invaluable in complying with legislation and defending public liability claims."
– Anne Syrett
Head of Service Delivery, London Southend Airport
"I've known James for a number of years now and during this time he has contributed to the Ambulance Trust National Accident reduction Group and has held two motor fleet risk management review meetings with the Trust, which have both given rise to practical recommendations aimed at reducing our motor fleet claims costs. James has a helpful approach and a wealth of knowledge that would benefit any organisation looking to improve its motor fleet risk management approach."
– Simon Macartney
South East Coast Ambulance Service NHS Foundation Trust
"James has an in-depth working knowledge of Risk Management and is a very trustworthy and reliable individual. He is always looking to create bespoke solutions which demonstrates his ability to deliver products that meet the needs of his clients. James would be a great asset to any company looking for risk management advice."
– Benita Greenway
Broking Director - Willis Limited
Risk Assessment

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